FAQs - MTG

FAQs

HOW TO PLACE AN ORDER?
1.1 Start by browsing through the protect category.
1.2 To add items to your shopping cart, select the quantity you wish to purchase and click "Add to Cart". The item(s) will appear in your shopping cart.
1.3 Click "Continue Shopping" to continue browsing other items or "Check Out" to proceed with payment.
1.4 Once your order has been placed, you will receive a confirmation email with your order details.
CAN I CANCEL OR MODIFY MY ORDER AFTER PAYMENT?
Do note that you're unable to cancel or modify your order once the payment has been processed successfully. Therefore, it is essential to check your order before you click on "Confirm Order".
WHAT IS THE DELIVERY POLICY?
1.1 OCS is the official courier for all purchases made on the website.
1.2 MTG PACIFIC will only accept and deliver orders within Singapore only.
1.3 Orders made on this website will be processed and delivered within 3 working days unless prior notice has been given to customer(s) on the delivery delay.
1.4 Orders are packed in bubble wrap and delivered in a durable envelop or box to prevent product damages during delivery.
WHAT MODES OF PAYMENT DOES MTG PACIFIC PTE LTD ACCEPT?
  • PayPal
  • Mastercard
  • Visa
  • AMEX

CAN I STILL MAKE A PURCHASE VIA PAYPAL IF I DO NOT HAVE A PAYPAL ACCOUNT?

Yes, please make the payment as a Guest account.

WHERE ARE THE AUTHORISED RETAIL POINTS?

MTG PACIFIC PTE LTD products are retailed at:

  • E-Store: www.mtg-sg.com
  • Takashimaya
  • Robinsons Raffles Place 
  • Robinsons Heeren
  • Sephora